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- Passport or ID card required.
- Booking confirmation paper required.
- Small groups in normal days:
+ Cancellations made 15 or more days prior to the date of arrival (Saturday, Sunday and holidays are not included): Free.
+ Cancellations made within 15 days prior to the date of arrival (Saturday, Sunday and holidays are not included) will incur a 100% charge.
- Large groups (5 rooms or more) in normal days:
+ Cancellations made 35 or more days prior to the date of arrival (Saturday, Sunday and holidays are not included): Free.
+ Cancellations made within 35 days to the date of arrival will incur a 100% charge.
- Bookings in the stage of holidays, Tet are not allowed to change or cancel.
- Under 5-year-old children: Free (maximum 01 child).
- Only 01 child over 06 years old in room.
- 11-year-old children sharing room with parents: additional fee for breakfast: VND 210.000 per child
- Extra bed for the third person: VND 735.000 per night for Villa Studio and over.
Cancellation/changing fee in a service = hotel's cancellation/changing fee standard + transaction tackling fee
Cancellation/changing fee standard of hotel: base on cancellation condition.
Transaction tackling fee as below: